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Product Warranty
Posted on 12 April 2025 12:37 pm

⬜ Managing Product Warranties in AurPOS

The Product Warranty feature in AurPOS offers an effective way to build customer trust and accurately track service periods. You can define multiple warranty types, assign them to products, and display warranty details on printed invoices.


1️⃣ Enabling the Warranty Feature

Steps:

  • Go to Settings → Business Settings → Product

  • Enable the “Enable Warranty” option to start using warranty features

2️⃣ Adding Warranty Types

You can create multiple warranty types based on the nature of your products or services.

Steps:

  • Go to Products → Warranties

  • Click the “Add Warranty Type” button

  • Enter the following details:

        ◾ Warranty Name
        ◾ Warranty Duration (in days, months, or years)
        ◾ Additional Conditions (optional)

3️⃣ Assigning a Warranty to Products

Steps:

  • When adding or editing a product, go to the Warranty field

  • Select the appropriate warranty type from the dropdown list

4️⃣ Selling Products with Warranties

When selling a product with a warranty:

✅ The sale date is automatically used as the warranty start date
✅ Warranty information can be displayed on printed invoices

Steps:

  • Go to Invoice Design Settings

  • Enable the option “Display Warranty on Invoice”

✳️ Tip:

Using the Warranty system in AurPOS:

✅ Boosts customer confidence
✅ Helps manage service periods efficiently
✅ Adds professionalism to your sales and after-sales process

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