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Repair
Posted on 18 June 2025 03:09 am

⬜ Repair Module in AurPOS System

The Repair Module in AurPOS is a powerful tool designed to help you manage and track repair operations efficiently—from the moment a device is received from a customer until the invoice is issued and the device is delivered after repair. Whether you run an electronics repair center or offer repair services within your business, this module equips you with everything needed to handle the entire workflow smoothly and professionally.


✅ What is the Repair Module?

This module is dedicated to managing all steps of the repair process through:

  • Creating and tracking work orders.

  • Generating detailed job sheets for each device.

  • Issuing invoices linked to specific repair jobs.

  • Managing devices, models, and brands.

  • Customizing settings and printing job sheet labels.


1. job sheets

From the job sheets section, you can view and track all repair jobs using filters such as:

Service Type: Pickup – On-site – Internal Transfer
Status: Pending – Completed – In Progress
Location / Customer / Status

Additional job sheet data displayed includes:

  • Serial number

  • Device type and model

  • Estimated cost

  • Creation and due dates

  • Technician or employee who added the request

All this information is shown in an interactive table that supports filtering and searching.


2. Creating a New Job Sheet

A Job Sheet is the essential form used to document all details of the device to be repaired. Clicking “Add Job Sheet” opens a form with the following fields:

➕ General Information:

  • Business location (branch selection)

  • Customer (required)

  • Service Type: Carry in / Pickup / On-site

  • Brand

  • Device

  • Device model

➕ Repair Details:

  • Pre-repair checklist (automatically generated based on the model)

  • Serial Number / IMEI (required)

  • Password or pattern lock (optional)

  • Item configuration

  • Reported issue by customer

  • Item condition

  • Technician's comment

  • Estimated cost

  • Status (required)

  • Due date

  • Attachments (PDF, images, documents)

 Notifications:

  • You can choose to notify the customer via SMS or email once the job sheet is saved.


3. Invoices within the Repair Module

Inside the Invoices tab, you can review all repair-related invoices with filters for:

  • Location – Customer – Payment Status – Date Range – User – Repair Status

➕ Displayed Data Includes:

  • Invoice number

  • Related job sheet number

  • Customer name

  • Brand and model

  • Serial number

  • Payment status

  • Total, paid, and due amounts

  • Under-warranty repairs (if applicable)

Note: When adding a new invoice, the user is directed to the Point of Sale screen to enter the invoice details.


4. Brands and Devices

From the Brands tab:

  • You can add new brands or manage the existing list (e.g., Samsung, HP).

  • Brands can be linked to specific devices and models for better classification and performance tracking.


5. Repair Module Settings

⚙️ Repair Settings:

  • Statuses: Create custom repair statuses and set a default status.

  • Device and model management

  • PDF Job Sheet Settings:

    You can customize which fields appear on the job sheet, such as:

    • Customer name, address, phone number, email

    • Sales representative, barcode, status, due date, technician

    • Device type, model, serial number, password

  • Label Settings:
    • Set label dimensions (width/height in mm)

    • Choose what info appears on the printed label, such as:

    • Status

    • Technician

    • Reported issue

    • Job sheet number

    • Brand/Model

    • Location

    • Password

    • Barcode


6. Analytical Reports

When accessing the Repair module, you’ll find interactive reports that show:

  • Most frequent brands under repair

  • Most common devices sent in

  • Most frequently used or received models

Each report is displayed as a bar chart, giving a clear visual of performance.

Conclusion

The Repair Module in AurPOS offers complete control over the repair lifecycle—from receiving the device and logging the issue to assigning a technician, issuing an invoice, and delivering the device back to the customer.

✔️ This module provides professional tools to manage repair centers and after-sales services with precision and efficiency.

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